Appearance
Release 0.8.5 pending
Phone Dashboard (Essentials and Higher)
- Call History and Call Quality - From the Remote Control Page - Visualize call quality metrics for the phone, including MOS, Concealment, Latency, and Jitter.
Workflows (Premium)
- Workflows represent an orchestrated process of events and actions. Workflows are a series of steps that can be triggered by an event, such as a call, and can include actions such as querying an API, rendering a workflow, or sending an email.
- Still in progress, not ready for public testing yet.
CTI Helper Wizard
- New CTI Settings Wizard: CTI Setup page now has a audit settings, which audits the CTI User setup, roles and permissions, and optionally allows you to push changes to fix the user. It also auto associates phones, and attempts to resolve a phone to confirm remote control.
