# Cloud Filtering with TrueSpam
Easily add cloud reputation scoring to your Callmanager / CUCM, along with threshold based actions.
Call Telemetry is an authorized TrueSpam (opens new window) reseller, and can provide you with a single vendor to support the Callmanager integration and TrueSpam API access.
# With TrueSpam reputation and Call Telemetry you can:
- Obtain Caller Reputation Scores in realtime.
- Take actions based on the reputation.
# What is a Reputation Score?
Score is a scale from 0-100 from TrueSpam that the calling number is unwanted - Robocall, Telemarketer, or other spam.
# Apply Actions on thresholds:
- Block callers
- Soon - Rename calls
- Soon - Redirect Calls to another extension
- Soon - Redirect calls to voicemail
# Where do I get API keys?
When you're ready to engage in a proof of concept / demo - please email me [email protected] to get setup.
TIP
Requires Enterprise license level. This next part assumes you have installed the OVA and integrated to CUCM for policy control.
# 1. Create Truespam App
From Policy Menu, Apps create an instance of TrueSpam for reputation analysis.
# Configure TrueSpam App
# 2. Enter API Details
Enter your API keys, and hostname from your provisioning email.
# 3. Set your threshold actions
# Thresholds
TrueSpam returns a caller's score 0 - 100 ( chance of being a Robocall or Spam )
- 0-39 = Low
- 40-79 = Medium
- 80-10 = High
# Actions
- Block - Drops caller
- Rename - Renames Caller ID to indicate spam risk.
- Redirect to an extension or voicemail
You do not have to use all actions, just enable the ones you would like, and set the threshold slider.
# 4. Set your Whitelist / Exclusions (optional)
If you have any numbers to exclude from scanning you can enter them in CSV form here.
TIP
Set the minimum digits to scan to your local dial-plan. This minimizes junk queries to the TrueSpam API.
# 5. Apply App to a Rule
Click the plus arrow to move TrueSpam as an active App.
