Call Telemetry Documentation

Call Telemetry

Visibility, control, and analytics for Cisco CallManager — policy, phones, E911, and CUBE in one place.

Get StartedDownload Free Appliance

• Free Community Edition
• OVA, Docker, Kubernetes
• CUCM 8.5 – 15

Start Here

Install the appliance and get your first policies running.

• Getting Started
• Deployment (OVA)
• Releases
• Upgrade Guide

Policies & Alerts

Realtime call routing, blocking, and notifications.

• Realtime Policies
• Call Blocking & Reputation
• Rule Alerts (Email / Webex / Teams)
• App Alerts
• Missed Call Alerts
• Policy Analytics

Analytics & Telemetry

Reporting, call quality, and event streams.

• AI Analytics (CT-AI)
• CDR Reporting & Analytics
• Call Quality (CMR)
• CUBE Analytics
• CDR Webhooks
• Policy Webhooks
• CUBE Webhooks

E911 & Emergency

Dispatchable locations, tracking, and emergency alerting.

• E911 Overview
• Location Tracking
• Phone Discovery
• Emergency Notifications
• Teams E911
• ServiceNow CMDB Lookup

Phones & Devices

Live inventory, remote control, and usage reporting.

• Phone Dashboard
• Remote Control
• Extension Mobility Reporting

Administration & Operations

Access control, backups, and troubleshooting.

• Admins & RBAC
• LDAP Authentication
• User Activity Logs
• Backup Monitoring
• Troubleshooting
• TLS Guidance