Call Telemetry for Cisco

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Release 0.8.4 pending ​

Overview ​

This release brings several major features.

  • Telecom Denial of Service protection
  • CUBE Analytics
  • Number Tagging and Routing
  • Policy Engine Performance Improvements
  • CMR Data Processing via SFTP and Call Quality Reporting

Telecommunications Denial of Service (TDoS) Detection and Protection (Advanced) ​

  • Added TDoS protection to Policies. Set a call threshold, a time window, and a block expiration time. Like 50 calls within 30 seconds, will block the caller for 5 minutes. This is similar different than a Watch List - which is longer term spanning minutes, TDoS protection is short term focused (less than 1 minute) and targets aggressive behavior and blocks the number for a configurable period of time.
  • TDoS Alarms and History - persistent history of blocked numbers and alarms, including email alerts.

CUBE Call Analytics (Advanced) ​

  • CUBE Call Analytics - New Cube Analytics page for viewing CUBE call data and peer health.
  • CUBE Concurrent Call Charts - View concurrent calls over time, and see the peak concurrent calls.
  • CUBE Call Quality Charts - View call quality metrics over time - MOS, Jitter, and Packet Loss.
  • CUBE Disconnect Cause Reports - View the top disconnect causes over time, and distrubiton of disconnect causes during the time period.
  • CUBE Call Details search - Search for specific calls by calling number, called number, or disconnect cause, and quality metrics for each.
  • Adjust any report based on any time zone.
  • CUBE Event Logs - with enhanced filtering and search capabilities.

Cube XCC Integration (Advanced) ​

  • Added CIDR support for IP address ranges to make Peer IP address ranges easier to manage.

Tag Based Routing, Whitelisting, Blacklisting (All Levels) ​

  • New feature - Number Patterns. Numbers can be an exact match or a RegEx pattern.
  • Numbers can have Tags associated.
  • Tags can be used in Rules, Whitelists, and Blacklists.
  • Policy level whitelisting ensures the caller is not blocked during TDOS, Watch List, or Global Block, or Reputation inspections.
  • Policy level blacklist will block all calls with that Tag immediately.
  • Rules can also use Tags in matching called or calling numbers.
  • Numbers can store Comments about the number.
  • Numbers with Tags can have optional expiration.
  • Community Edition is limited to 10 Number Patterns and 1 Tag.

Remote Control Updates (All Levels) ​

  • Rebuilt the remote control page to improve performance and usability.
  • Built database api of all phone models and their button layouts and supported features.
  • Remapped softkeys and buttons relevant for the exact hardware you are controlling.
  • Rebuilt the entire UX to map directly to a universal Cisco phone layout.

Watch Lists (Advanced) ​

  • Watch List Hists now show up on the Reputation Report page as a statistic.
  • (fix) Watch List Ignore fixed
  • (fix) Watch List hits were tagged as a Block List hit, now they are tagged as a Watch List hit.

Policy History (All Levels) ​

  • Hide reputation provider logo in relation to Watch List, TDoS, and Global Block lists.
  • Added better clarification on Watch List, TDoS and Block List hits.

Policy Rules (All Levels) ​

  • Rules now have an numeric order, allowing more precice matching of rules.

Policy Engine Performance and Debugs (All Levels) ​

  • Optimizations reduced processing time by 50%, and increased load capacity by 50%. Average response time is now 5ms.
  • Set Debug logs to only write when the system is in debug mode.

Global Block List (All Levels) ​

  • UX work, add filters for expired, recent added, and recent hits.
  • Expiration dates are now honored, some cases calls were expiring but not being removed from the block list.
  • Added Expired Filter to Global Block List, enhancing future and historical view of expiring dates.

Policy Dashboard (All Levels) ​

  • A Dashboard Home Page - Quick glance a key policy metrics on the home page - from total calls, blocked, reputation analysis, calls per second, etc.
  • Breadcrumb navigation added to all pages for each navigation.

Remote Control (Essentials) ​

  • Enhancement - automatic Remote Control Association. CT use AXL to auto associate phones to the CTI user if we receive a Phone Error 4. Making is easier to control phones.

CDR Reports (All Levels) ​

  • Conditions are now editable directly instead of opening filters, removing, re adding.

Call Quality Reports (via CDR and CMR) (Essentials) ​

  • CMR Data now processed via SFTP.
  • Add Call Quality Reports, inluding MOS, Concealment metrics, Latency and Jitter.

Performance Improvements (All Levels) ​

  • Call Policy processing caching and preformance, about 2x more capacity, and 50% faster processing.
  • CUBE Keepalive and Health is now cached and updated in memory, greatly reducing the realtime SQL load.

General Fixes and Enhancements (All Levels) ​

  • Updated to include a fix for an Erlang vulnerability - CVE-2025-32433.
  • Token renewal issues fixed.
  • Added Latest release version check to the home page. Anonymous, and optional. Off by default, you can turn on in settings. On initial appliance setup, you can choose to enable this.
  • Call Debug Test is not excluded from watch list trigger process.
  • Upgraded frontend libraries to latest versions.