Call Telemetry for Cisco

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Release 0.8.4 pending ​

Overview ​

This release is foused on CUBE Analytics, Remote Control, and TBD.

Telecommunications Denial of Service (TDoS) Detection and Protection ​

  • Added TDoS protection to Policies. Set a call threshold, a time window, and a block expiration time. Like 50 calls within 30 seconds, will block the caller for 5 minutes. This is similar different than a Watch List - which is longer term spanning minutes, TDoS protection is short term focused (less than 1 minute) and targets aggressive behavior and blocks the number for a configurable period of time.
  • TDoS Alarms and History - persistent history of blocked numbers and alarms, including email alerts.

CUBE Call Analytics - XCC Dashboard ​

  • CUBE Call Analytics - New Cube Analytics page for viewing CUBE call data and peer health.
  • CUBE Concurrent Call Charts - View concurrent calls over time, and see the peak concurrent calls.
  • CUBE Call Quality Charts - View call quality metrics over time - MOS, Jitter, and Packet Loss.
  • CUBE Event Logs - with enhanced filtering and search capabilities.

Remote Control ​

  • Rebuilding remote control page to improve performance and usability.
  • Built database of all phone models and their button layouts and supported features.
  • Remapped softkeys and buttons relevant for the exact hardware you are controlling.
  • Rebuilt the entire UI to map directly to a universal Cisco phone layout.

Watch Lists ​

  • Watch List Hists now show up on the Reputation Report page as a statistic.
  • (fix) Watch List Ignore fixed
  • (fix) Watch List hits were tagged as a Block List hit, now they are tagged as a Watch List hit.

Policy History ​

  • Hide TrueSpam logo in relation to Watch List, TDoS, and Global Block lists.
  • Added better clarification on Watch List, TDoS and Block List hits.

Global Block List ​

  • UX work, add filters for expired, recent added, and recent hits.
  • Expiration dates are now honored, some cases calls were expiring but not being removed from the block list.
  • Added Expired Filter to Global Block List, enhancing future and historical view of expiring dates.
  • Expirations are now managed in UTC, but shown in local time - enhancing consistentcy.

Policy Dashboard ​

  • A Dashboard Home Page - Quick glance a key policy metrics on the home page - from total calls, blocked, reputation analysis, calls per second, etc.
  • Breadcrumb navigation added to all pages for each navigation.

Remote Control ​

  • UX Enhancement - Use AXL to auto associate phones to the CTI user if we receive a Phone Error 4.

Workflows ​

  • Workflows represent an orchestrated process of events and actions. Workflows are a series of steps that can be triggered by an event, such as a call, and can include actions such as querying an API, rendering a workflow, or sending an email.

CDR Reports ​

  • Conditions are now editable directly instead of opening filters, removing, re adding.

CMR Data ​

  • CMR Data now processes via SFTP.

General Fixes ​

  • Added Latest version check to the home page. Anonymous, and optional. Off by default, you can turn on in settings.
  • Call Debug Test is not excluded from watch list trigger process.
  • Upgraded frontend libraries to latest versions.