Call Telemetry for Cisco

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Release 0.8.1 6-18-2024 ​

Watch List and Triggers (Spam Analytics) ​

New ​

  • Watch List and Triggers - Set thresholds for calls to be alerted on. For example, if a number calls more than 5 times in 10 minutes, it can be added to a Watch List, and an email alert will be sent. This allows you to monitor for suspicious activity, and respond by adding comments to the number, blocking the caller, or marking it to Ignore for watch list processing.

Read more about Watch Lists

Policy Engine ​

New ​

  • Caching for MCIDs, Policies, and Keepalives.
  • CURRI API Performance to 3ms response times.
  • Policy History - added refresh button.

Fixes ​

  • MCID Hit counter was not incrementing.

Sizing Guide has been updated.

Phone Dashboard ​

New ​

  • Large Cisco Callmanager Cluster Support - Cisco AXL Large data paging support. Faster and reliable loading of AXL Data from large clusters, typically seen in 30,0000 phones and higher clusters.
  • Filter by Device Name Prefix - Customize the Dashboard scan for specific device prefixes. For example, enter SEP to only scan for physical Cisco ip phones, or SEP and CSF devices - whatever combination you want.
  • TLS 1.3 Support - Support for TLS 1.3 for secure connections to the phone.

Fixes ​

  • RIS Discovery default was 2 seconds, which is too fast for the RISport70 Service rate limit of 15 per minute. Changed to 10 seconds.
  • RIS Query Interval allowed values which exceeded the rate limit, set min to 5.
  • Added handling for AXL memory warnings to retry during discovery.

Reports ​

New ​

  • Extension Mobility Usage History - Last login, currently logged in user and profile data.

CDR Reports ​

Fixes ​

  • CDR Descending Sorting by Column was not working.
  • CDR was not including the end of the day in the date range.

Jabber Portal ​

New ​

  • Added HTML banner explaining a license is required rather than a 401.
  • New recommendation is to disable Refresh from the UC Service.
  • New: Jabber Portal automatically updates when rules are modified

Fixes ​

  • Jabber URL had :80 in it, was not https.
  • Corrected some Exit buttons to exit rather than go back.

XML Phone Portal ​

New ​

  • Support for Extension Mobility
  • Minor flow improvements with Exit, Select and Back Buttons for broader phone support.

Callmanager Support ​

New ​

  • Support for Callmanager 15.0

Appliance ​

New ​

  • License Clearing - Added Clear License button. If you have received a demo or official license, and were getting email alerts about an expired license - you can now clear license data.
  • Platform updates - to Elixir 1.16 and Erlang OTP and supporting libraries.

Fixes ​

  • Data Purging - purging ws not working on some systems. The purge timeout was limited to 5 seconds, so if your system had more data than could be purged in this window, the purging failed.
  • Support for dashes in hostname field - Updated internationalizaion setting for appliance to support dashes in dns hostnames.
  • Optimized Settings page - on some systems the loading time was longer than expected. Optimized the settings page for faster loading.