# CDR Integration

CDR is required if you want to use these features:

# What features need CDR?

  • Missed Call Alerts
  • CDR Reports
  • Spam Analytics

Call Telemetry runs a native SFTP Server that accepts Cisco CDR formatted files, processes them, and decodes every field.

TIP

CDR Events do not trigger policy rule matches or alerts.

# Obtain your CDR Credentials

Visit CDR sidebar and click MCID Management

cdr

# Enable CDR Processing

From within Callmanager Serviceability - CDR Management, add server. Choose SFTP as the type.

cdr

Last Updated: 9/7/2022, 1:31:58 AM